| Where are Mini-Vans and Cross-Overs
listed? |
| Mini-vans and cross-over vehicles
can be found under the manufacture name and "Trucks." An
example is a Ford Windstar can be found under Ford truck. |
| |
Back To Top
| |
 |
| What exactly
is ALLDATAdiy.com? |
| ALLDATA is the leading
source of Professional Diagnostic and Repair Information used by 70,000
repair professionals. More than a manual and updated regularly, ALLDATAdiy.com
provides the same information as the professionals in convenient “vehicle
specific” access to ensure accuracy. Subscriptions are good
for one or five years with unlimited access. |
| |
Back To Top
| |
|
| My vehicle has
strange noises coming from the front of the engine, any ideas?
|
| ALLDATA LLC is the leading
publisher of Automotive Diagnostic and Repair information but does
not offer mechanical or technical advice services due to the volume
of requests. |
| |
Back To Top
| |
|
| When will your
newer vehicle information be available? |
| We update ALLDATAdiy.com
regularly. Please contact
us to be added to the release notification list. |
| |
Back To Top
| |
|
| How do I add or renew
a vehicle to my account? |
| To add a vehicle or renew
a current vehicle, please go to the www.alldatadiy.com and logon with
your current logon and password. Then select ACCOUNT at the top of
the page and select to Purchase New Subscription or Display/Renew
Current Subscriptions. This will walk you through the procedure. |
| |
Back To Top
| |
|
| Where is your
BMW information? |
| ALLDATA's
Automotive Repair Database has information for most Domestic &
Imported Vehicles sold in the U.S., but currently does not support
vehicle information for BMW on the ALLDATAdiy.com website by the request
of the manufacturer. |
| |
Back To Top
| |
|
| What happens
if I sell my car and get a new one? Can I switch to my new car?
|
| Your ALLDATAdiy.com account
allows you to change your subscription vehicle one time during the
subscription year. Simply forward your new vehicle information to
customer support,
and the change for you. |
| |
Back To Top
| |
|
| How much does
it cost for a subscription? |
| For the initial subscription
price of $26.95 you will have one year access to your specific year,
make, and model vehicle or $44.95 for five years. Additional vehicles
after the initial purchase are $16.95 per vehicle per year or $29.95
for five years. You must register to receive access to the site and
you must also register for each additional vehicle. |
| |
Back To Top
| |
|
| What does the
“VIN” refer to when selecting my engine? |
| Your engine code is determined
by the 8th digit of your VIN. Please contact
us if you need assistance with your VIN. |
| |
Back To Top
| |
|
| Can you remove
my expired vehicles? |
| The ability to remove
the previous vehicles from your vehicle list is currently not available
within ALLDATAdiy.com. |
| |
Back To Top
| |
|
| What does my
subscription include? |
Purchase
includes:
-Factory Recall and Technical Service Bulletins (TSB's)
-Illustrated Diagnosis and Repair Procedures.
-Diagnostic Charts and Trouble Codes.
-Component Location and Diagrams.
-Factory Maintenance Schedules. |
| |
Back To Top
| |
|
| My images are
not loading completely, what can I do to fix? |
| These images may
be having difficulties loading if you are not using the current
Java version. To load the current version of Java please go to the
following link: http://www.java.com/en/download/download_the_latest.jsp
If you are using dial up and connection is slow this may also cause
the web page to time out and not load completely. |
| |
Back To Top
| |
|
| I need information
for a vehicle older than 1982. |
| ALLDATA's Automotive
Repair Database has information for most Domestic & Imported Vehicles
sold in the U.S. between 1982 and above, but does not cover vehicles
prior to 1982. |
| |
Back To Top
| |
|
| What do I do if I
forget my login and password? |
- From the home page, click Forget Password?
- Enter your E-mail address.
- Click the Submit button.
- We will send your login and password in an
e-mail.
|
| |
Back To Top
| |
|
| I need to purchase
a part and can’t find how to order, can you help? |
| We do not
have any source available to purchase parts directly from ALLDATAdiy.com.
We do have OE part numbers and manufacturer's retail price available.
|
| |
Back To Top
| |
|
| How do I pay
for a subscription? |
| Currently, our payment
option is either by Visa, American Express, or Master Card. |
| |
Back To Top
| |
|
| I was told there
is a recall on my vehicle, the dealership says that it’s null.
What can I do? |
ALLDATA LLC is the
leading publisher of Automotive Diagnostic and Repair Information
but does not offer Recall Assistance. Please contact your local
dealership regarding your Recall concerns. They should be able to
run a history search on your VIN# and determine if there are any
open or unresolved campaigns which might involve your vehicle. |
| |
Back To Top
| |
|
| What is your
refund policy? |
| We are committed to customer
satisfaction. If for some reason you are not completely satisfied
with your purchase, you may request a refund within ten days of your
purchase. |
| |
Back To Top
| |
|
| Where do I buy
the tools recommended in the procedures? |
| Unfortunately, we do
not have any tools available to purchase. Our information is directly
from the manufacturer, therefore the part numbers that appear in our
program are dealership part numbers. Please contact your local dealership
for further tool information. Please be advised you may be able to
find the tool available through one of the following aftermarket suppliers:
www.autozone.com
and www.toolsource.com.
|
| |
| |
Back To Top
| |
