| What exactly
is ALLDATAdiy.com? |
| ALLDATAdiy.com
provides the registered user the opportunity to access information
on the Internet for a specific year make and model of vehicle.
The subscription would be for one year with unlimited access
to the database. Our database is updated quarterly. The cost
of the first DIY subscription is $24.95 per vehicle for one
year and $44.95 for three years. Diagnostic and Repair information,
the full content of the Technical Service Bulletins and Recalls,
and Parts and Labor information are covered on DIY. |
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| My vehicle
has strange noises coming from the front of the engine, any
ideas? |
| ALLDATA LLC is
the leading publisher of Automotive Diagnostic and Repair information
but does not offer mechanical or technical advice services due
to the volume of requests. |
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| When will
your newer vehicle information be available? |
| We
update ALLDATAdiy.com four times a year and run about two years
behind available models. Please contact
us to be added to the release notification list. |
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| How do I add
or renew a vehicle to my account? |
| To add a vehicle
or renew a current vehicle, please go to the www.alldatadiy.com
and logon with your current logon and password. Then select
ACCOUNT at the top of the page and select to Purchase New Subscription
or Display/Renew Current Subscriptions. This will walk you through
the procedure. |
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| Where is
your BMW information? |
| ALLDATA's
Automotive Repair Database has information for most Domestic
& Imported Vehicles sold in the U.S., but currently does
not support vehicle information for BMW on the ALLDATAdiy.com
website by the request of the manufacture. |
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| What happens
if I sell my car and get a new one? Can I switch to my new car?
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| Your ALLDATAdiy.com
account allows you to change your subscription vehicle one time
during the subscription year. Simply forward your new vehicle
information to customer
support, who will make the change for you. |
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| How much
does it cost for a subscription? |
| For the initial
subscription price of $24.95 you will have access to your specific
year, make, and model vehicle for a full year or $44.95 for
three years. Additional vehicles after the first are available
at the discounted price of $14.95 per vehicle per year or $29.95
for three years. You must register to receive access to the
site and you must also register for each additional vehicle. |
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| To what
does the “VIN” refer when selecting my engine? |
| Your engine code
is determined by the 8th digit of your VIN. Please contact
us if you need assistance with your VIN. |
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| Can you
remove my expired vehicles? |
| The ability to
remove the previous vehicles from your vehicle list is currently
not available within ALLDATAdiy.com. |
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| What does
my subscription include if I purchase? |
Purchase
includes:
-Factory Recall and Technical Service Bulletins (TSB's)
-Illustrated Diagnosis and Repair Procedures.
-Diagnostic Charts and Trouble Codes.
-Component Location and Diagrams.
-Factory Maintenance Schedules.
-And much more! |
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| My images
are not’t loading completely, what can I do to fix? |
| These images
may be having difficulties loading if you are not using the
current Java version. To load the current version of Java
please go to the following link: http://www.java.com/en/download/download_the_latest.jsp
If you are using dial up and connection is slow this may also
cause the web page to time out and not load completely. |
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| I need
information for a vehicle older than 1982. |
| ALLDATA's Automotive
Repair Database has information for most Domestic & Imported
Vehicles sold in the U.S. between 1982 and above, but does not
cover vehicles prior to 1982. |
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| What do I do
if I forget my password? |
- From the home page, click Forget
Password?
- Enter your Login Name, Phone Number,
and E-mail address.
- Click the Submit button.
- We will send your password to you in
an e-mail, which you should receive from us within a few
minutes of your request.
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| I need
to purchase a part and can’t find how to order, can you
help? |
| We do not have
any source available to purchase parts. We do have OE part numbers
and manufacturer's retail price available. You may visit our
website for details. http://www.alldatadiy.com.
Please contact your local Dealership to order parts. |
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| How do
I pay for a subscription? |
| Currently, our
payment option is either by Visa, American Express, or Master
Card. |
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| I was told
there is a recall on my vehicle, the dealership says that it’s
null. Can I take them to court? |
ALLDATA LLC
is the leading publisher of Automotive Diagnostic and Repair
Information but does not offer Recall Assistance. Please contact
your local dealership regarding your Recall concerns. They
should be able to run a history search on your VIN# and determine
if there are any open or unresolved campaigns which might
involve your vehicle. |
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| What is
your refund policy? |
| We are committed
to customer satisfaction. If for some reason you are not completely
satisfied with your purchase, you may request a refund within
ten days of your purchase. |
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| Where do
I buy the tools recommended in the procedures? |
| Unfortunately,
we do not have any tools available to purchase. Our information
is directly from the manufacturer, therefore the part numbers
that appear in our program are dealership part numbers. Please
contact your local dealership for further tool information.
Please be advised you may be able to find the tool available
through on of the following aftermarket suppliers: www.autozone.com
and www.toolsource.com.
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