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Below is a collection of Jim Grant's Tech Tips sorted by Vehicle Make. These Tech Tips were answers to questions submitted to Jim by users over the course of many years.
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Lincoln - Mercury
  Jim Grant's Tech Tips

Ď93 Chrysler Concorde, Transmission Failure and Recall
Q: In April of Ď99 I had to take my Ď93 Chrysler Concorde to a dealership and found out it needed a new transmission, which I paid $1317.41 to have done. My invoice also states that they replaced the transaxle among other things. Recently I received a recall. The recall states that the problem is: "the lower control arm attaching brackets on the vehicle may crack and separate from the engine cradle. If this occurs, the transmission half-shaft may pull out of the transaxle and cause a loss of power. This will increase the risk of an accident in certain situations." The recall states, to fix this, a dealer needs to install reinforcement brackets over the lower control arm attaching brackets. Here is my question. Is it possible that this problem addressed in the recall could have caused the transmission to fail? And If so, should I be due a refund from the dealer or Chrysler for the repairs made in April Ď99, either for the full amount or $220 for the transaxle? Is this transaxle something that is normally replaced during transmission replacements? ...Donna

A: Letís start with the recall you received. The Safety Recall addresses a suspension component failure. The recall is worded in a manner that, ahh should we say, glosses over the problem. An increased risk of an accident? Yeah, I guess the possible loss of steering and braking could be defined as an increased risk if you were in your vehicle anywhere besides in your driveway. Next, a transmission and transaxle are one in the same on your vehicle. Itís the terminology, application of the words that causes the confusion. Now does the Safety Recall have anything to do with your transmission/transaxle failure? Check your repair invoice, were any suspension components (now recall related) noted for repair or replacement? If so, then you deserve a refund for those parts and labor. Next, did the failure of these components in any way cause damage to the transmission/transaxle, resulting in the needed repairs? If so, consideration for those expenses are in line. If not, then the Safety Recall and your transmission/transaxle problem were not related at the time. In either event, have the recommended inspection and repairs described in the Safety Recall performed on your vehicle. Safety Recalls are at no cost to the owner of the vehicle and you do not have to be the original owner of the vehicle.

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