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Jim Grant Tech Tips Jim Grant Tech Tips
A collection of helpful articles based on reader submissions
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  Jim Grant's Tech TipsJim Grant's Tech Tips
Below is a collection of Jim Grant's Tech Tips sorted by Vehicle Make. These Tech Tips were answers to questions submitted to Jim by users over the course of many years.
If you have any questions, please feel free to email us.



Lincoln - Mercury
  Jim Grant's Tech Tips

00 Plymouth Voyager, Click, Bang & Pop

Q: I have an ‘00 Plymouth Voyager with hardly 10k miles on it. Recently I can hear a clicking or popping noise from the steering wheel. First I thought the keys are banging on the steering column and making the noise, but that is not the case. Also when the vehicle is stopped and you press on the brake pedal hard it makes a grinding noise in the back and the front brakes always make a screeching noise as if the brake pads are worn out. The dealer said that the vehicle has metal brake pads and that’s why it makes the noise - it is normal. They could not locate any problems with the ticking noise in the steering and the noise from the rear related to brakes.

A: Did you drop the vehicle off with a list? Or did you take the service writer or tech with you for a test drive? If you did the first and not the last you won’t get your problems fixed. Why? Whenever I get in a vehicle I hear noises that are important to me, but if the customer is with me I hear the noises that are important to them. Do you get my drift? No, your brakes are not suppose to make a screeching or grinding noise. But there is a possibility that your low mileage driving habits are creating brake noises. How’s that? The braking surface of the brake rotors and drums is a very clean metal surface. The surface is so clean that moisture will cause rust to form quickly. Normal day to day driving will prevent rust build up. But, if a vehicle sets a lot, rust will form and can cause brake noise problems. It just could be your short trips are just not enough to keep things clean. As for the clicking in the steering column, it may be the clock spring for the air bag. I had one vehicle where the clock spring made so much noise you’d think the steering wheel was going to break off. The fix was a new clock spring.

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