Jim Grant's Tech Tips
'01 Dodge Ram3500, Transmission Problems
Q: I have a 01 Dodge Ram3500 24 overhead valve 4X4. A truck backed into me and my transmission started slipping. The insurance company is saying I'm trying to capitalize on the situation. It was parked with the front wheels against a sidewalk. What is your opinion; would this cause damage and make the transmission to slip and go out of gear when I had never had any problems before?
- James L.
A: Id find it hard to believe that having another vehicle back into yours would cause damage to the transmission. Particularly with the engine off and the transmission in park. If things were just right it may damage the parking pawl of the transmission, but the parking pawl is pure mechanical. You could snap it right off and it would have no affect on forward or reverse gears, its just when you put the transmission in park the truck would roll. May I suggest that you ask the insurance company to leave that end of the claim open. When you have the transmission problem fixed have the technician performing the repairs document his/her inspection and diagnosis of the transmission. If damage from the type of impact you describe is found, that could cause your complaint, with the documentation from the transmission technician, the insurance will likely write you a check.