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Jim
Grant has been working in the automotive industry for over twenty
years. In addition, Jim is an ASE Master Technician with advanced
L/1 certification. He works as manager and technician in his
family's automotive business in New Hampshire. He writes weekly
automotive consumer columns and is editor of an automotive newsletter
that is circulated throughout North America. |
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Jim Grant's Tech Tips '97 Ford Explorer, Blend Door Problems
Q:
Is
it a common occurrence for the blend doors to break on the ‘97 Ford
Explorer, and would this possibly be something that could be fixed under
warranty?
A:
Failure
of the heater blend door on Ford Explorers seems to be more common than
it should be. At this time the only warranty provision I’m aware
of is under Ford’s bumper to bumper warranty. The vehicle owner is
pretty much on their own when their vehicle is outside of the warranty
period. Ford has revised/redesigned the heater box assembly a couple of
times to address this problem. When having your vehicle repaired you’ll
have to replace the complete heater box assembly and be sure that you’re
having the latest, most current redesign heater box installed.
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