Jim Grant's Tech Tips
'98 Isuzu Rodeo, Locked Up Engine
I have a 98 4wd
Isuzu Rodeo with 49k. Two days ago I went to the dealer for an oil change.
The engine locked because they didn't put oil in it after they drained
the old oil. The oil warning light didn't flash when I drove off the lot.
It was driven about a mile before it stopped. My questions are the following:
1. Is it possible that other things might have been damaged other than
the engine when it happened? 2. What can I expect if a rebuilt engine
is installed? 3. In your own opinion what would be the fairest way that
I would ask for to correct the situation? 4. Is there any organization
other than contacting a lawyer who can help protect my interests in this
Is it possible other
items were damaged other than the engine? The engine does not share fluids
with other components and short of a high speed failure/lock-up of the
engine it is very unlikely any other damage occurred. As for a rebuilt
engine? A correctly rebuilt engine will easily perform as new. What is
the fairest way to correct this situation? They, the repair facility should
replace the engine and provide you with alternate means of transportation
while theyre correcting their error at no charge. Also realize a
rebuilt engine comes with a warranty, be sure you receive that information.
Is there any organization other than a lawyer to contact to protect your
interest? Every state has a Better Business Bureau that can provide guidance
and information. I doubt that youll have much trouble. Most reputable
repair facilities want to step up and make things right. If push comes
to shove and the statements you made are true get a lawyer. Fixing the
engine will be a bargain in comparison to the cost they would face if
your situation went to court.