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  Jim Grant's Tech TipsJim Grant's Tech Tips
Below is a collection of Jim Grant's Tech Tips sorted by Vehicle Make. These Tech Tips were answers to questions submitted to Jim by ALLDATAdiy.com users over the course of many years.
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  Jim Grant's Tech Tips

96 Mitsubishi Gallant, Transmission Woes
Q: My daughter has a ‘96 Mitsubishi Gallant that has approximately 75k. She kept up with oil changes, etc., but didn’t keep the receipts. The car needed a new transmission last month and the dealer said that no goodwill adjustment to the $2100 cost was available without those receipts. Is there a Customer Service number or address that you know of, and do you think an appeal would result?

A: Mitsubishi has been plagued with scandal. Last summer the automaker admitted they had been systematically hiding driver complaints for more than 20 years. Just recently Mitsubishi announced another recall for more than 1.5 million vehicles. Daimler-Chrysler which now owns 34% of the company has their quality control team in place in an effort to win back customer trust. Try this phone number for Mitsubishi 800-222-0037. Your timing couldn’t be any better.

 
     
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