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Jim Grant Tech Tips Jim Grant Tech Tips
A collection of helpful articles based on reader submissions
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Below is a collection of Jim Grant's Tech Tips sorted by Vehicle Make. These Tech Tips were answers to questions submitted to Jim by users over the course of many years.
If you have any questions, please feel free to email us.



Lincoln - Mercury
  Jim Grant's Tech Tips

Mitsubishi Eclipse, Safety Recalls

Q: I own a Mitsubishi Eclipse and it just got recalled. I looked at the list and there are a few items on the list that were not fixed. Is there any way to make the Mitsubishi dealer responsible for this?.........Jen

A: It would be horrifying to think that a dealership would not perform safety related recall repairs on your vehicle. That is why I would question your concerns, but I would not dismiss them either. Automotive manufacturing is always in transformation. The parts and/or assembly procedures used change. This change can occur at various times of vehicle production. I’m not talking years here. Parts or production changes can happen in a week. Also, not all vehicle makes and models are made in the same manufacturing facility. A production problem can occur at one facility but not at another. Safety recalls can be based on the region you live in. Why? We lucky ones in the salt belt (which consists of about 14 states) will have safety related problems caused by the operating environment, use of road salt. The road salt creates safety issues that vehicles in other parts of the country will never have. An example would be the recent safety recall for 2000 Audi Quattros. Corrosion was binding the suspension in the rear of the vehicle. How does one know if a safety recall applies to their vehicle? There are a couple ways to check. The simplest is to call or stop by a dealer with the vehicle identification number. In some cases the production date of the vehicle will be needed. This information tells the dealer where and when your vehicle was manufactured. This information is compared to the where and when information of the safety recall. If your vehicle falls into the where and when of the safety recall then the dealer will repair your vehicle at no cost. You should also know that safety recalls apply to the vehicle not to the owner. You could be the seventh owner yet you will not have to pay for safety recall related repairs. You can also visit the National Highway Traffic Safety Administration web site at Or call toll free at 1-888-327-4236 to obtain information on cars or report that you are having difficulty receiving safety related repairs on your vehicle.

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